

Emma Quest is an Associate at the TEC Services Association, bringing over a decade of experience in Technology Enabled Care (TEC), service transformation, and strategic innovation across health and social care. She has worked at both ends of the sector, delivering TEC within local government and leading nationally for a major supplier, giving her a unique perspective on system-wide improvement.
Emma is known for designing award-winning, person-centred services that blend operational rigour with digital innovation. Her strengths include stakeholder engagement, Strategic problem-solving, and translating complex challenges into practical, scalable solutions. She has led national service redesigns, secured innovation funding, and influenced policy through work with organisations like Policy Connect. With a background in coaching, governance, and data-driven service design, Emma brings clarity, empathy, and strategic insight to every consultancy project she undertakes.